How-To Guide
Building Your Public Knowledge Base
Your knowledge base is the first line of defense. Here's how to create one that actually helps customers find answers.
Fresh Thoughts
The cStar Blog
Thoughts on support, gamification, and building software that doesn't suck.
Commentary
The $15/seat Promise
Why we charge $15/seat for everything, and why we think the support software pricing model is fundamentally broken.
How-To Guide
Getting Started with cStar in 5 Minutes
From signup to your first resolved ticket in under 5 minutes. Here's exactly how to set up cStar for your team.
Commentary
Why We Gamified Customer Support
Gamification in support isn't about making work into a game. It's about making the invisible visible — effort, growth, and team wins that would otherwise go unnoticed.
Feature Announcement
Welcome to cStar: Support That Doesn't Suck
We built the support platform we wished existed. $15/seat, full gamification, and no enterprise bloat. Here's what makes cStar different.
Feature Announcement
Switch to cStar in 15 Minutes
Zendesk charges up to $100,000 for enterprise migrations. We built a universal importer that does it for free because trapping your data behind a paywall is not a feature.
Feature Announcement
We Ate Our Own Dog Food (And It Was Delicious)
We rebuilt cStar's support page using our own Headless SDK. The page that teaches you how to use the tools is itself built with those tools. Turtles all the way down.
Feature Announcement
Introducing Role-Based Permissions: Your Team, Your Rules
Six roles. Twenty-three permissions. Three layers of enforcement. We gave every team member a game title because 'User Level 3' is an insult to anyone who's ever rolled a d20.
Feature Announcement
Introducing cStar's Headless Developer Platform: Customer Support, Unchained
REST API, three SDKs, webhooks, CLI, and an MCP server that turns your AI into a support agent. No iframe wrestling. No 'enterprise plan required.' Your support data, your frontend, your rules.