$15/seat. That's it. That's the pitch.
Support software that's kind to your team and your budget.
All features. No tiers. No surprises. Doesn't suck.
No credit card required ยท 14-day free trial ยท Cancel anytime
Support tools got expensive. Then complicated. Then soul-crushing.
Pricing Games
$55/seat becomes $165/seat once you add features you actually need.
Complexity Creep
Enterprise tools built for 500-agent teams. You have 8.
Agent Burnout
Average tenure: 18 months. Software treats them like ticket machines.
Support work should be fun. Seriously.
Other tools treat agents like ticket-closing machines.
Agents are people. They should enjoy their work.
Pricing that punishes you for growing? Weird.
$15/seat. Whether you have 3 agents or 30.
Not for everyone.
Built for teams who get it. And that's okay.
We call it Bold Kindness
Say what's broken. Fix it with joy. Don't overthink stuff.
Tickets become quests. Crises become boss battles.
Customers see professional support. Agents see an adventure.
Clean. Professional. Helpful.
Keep scrolling to defeat the boss
Started as a side project. The team tried it and wouldn't go back.
Now we use it every day to run our own support. We're our own toughest customers.
Duncan
The Dreamer
Tyler
The Builder
Molly
The Wordsmith
Josh
The Wizard
Julian
The Creator
"Your customers deserve great support. Your agents deserve to actually enjoy giving it."
Good support starts with the people doing the work. If agents are burned out, customers feel it. So we built something that makes the job fun without making the service weird. Turns out, happy agents write better replies.
Bold Kindness.
โ The cStar Team
5-minute setup. No consultants required.
All of it. Day one. No tiers, no unlocks, no "upgrade to access."
Shared Inbox
Email, chat, forms in one place
Collision detection, internal notes, @mentions, merge & split
Live Chat Widget
Embeddable, customizable
Typing indicators, file attachments, identity verification
Help Center
Public + internal docs
AI search, article feedback, SEO, custom domains
AI Drafts
Writes replies, you approve
Tone adjustment, translation, source citations, tagging
SLA Management
Response & resolution targets
Business hours, escalation rules, breach alerts, SLA tiers
Analytics
Real-time dashboards
CSAT surveys, agent stats, deflection rates, daily rollups
Headless SDK
Build your own dashboard. Seriously.
Full API access to every feature. Use our UI or build yours from scratch.
Webhooks
Real-time event hooks
18+ events: tickets, customers, bosses, achievements. HMAC-signed, with delivery logs.
Custom Themes
Make it yours
Light, dark, retro, minimal. Custom color palettes. Cosmetic unlocks through gameplay.
Automation
Rules engine & macros
Auto-routing, SLA escalation, quick replies, bulk actions
Platform Migration
Import from 9 platforms
Zendesk, Freshdesk, Intercom, Help Scout, HubSpot, and more
Community Forum
Customer-to-customer support
Topics, voting, post status, moderation, public or private
Roles & Permissions
6 roles, 25 permissions
Guildmaster, Commander, Captain, Lorekeeper, Hero, Watcher
CSAT Surveys
Post-ticket satisfaction
1-5 star ratings, auto-send on close, response analytics
For the nerds: we actually thought about this.
(Click the 42 card. Trust us.)
Simple. Bold. Kind.
One price. Every feature. No surprises.
- All features included
- Unlimited customers
- Full gamification
- No hidden fees. Ever.
Annual: $150/seat (2 months free)
10-Agent Team Comparison
| Tool | Monthly | Annual |
|---|---|---|
| cStar All features | $150 | $1,500 |
| Freshdesk Pro Comparable | $490 | $5,880 |
| Zendesk Suite Comparable | $1,150 | $13,800 |
| Intercom Before AI fees | $850+ | $10,200+ |
| Aperture Science Cake not included | $4,200 | $50,400 |
| Umbrella Corp Side effects vary | $โ | Your soul |
| Cyberdyne Judgment Day pricing | $8,008 | $96,096 |
Want in?
Free trial. No credit card. If it's not for you, no hard feelings.