We spent a decade in customer support. We used every tool out there — the ones that cost $55/seat that somehow became $165 once you added the features you actually needed. The ones built for 500-agent enterprises when you have 8 people. The ones that treated agents like ticket-closing machines.
So we built cStar. Not another "enterprise-grade solution" drowning in jargon. A support platform that's actually fun to use.
What Makes cStar Different
Your customers see professional support
Clean interfaces, fast responses, helpful articles. Everything you'd expect from a modern support tool.
Your agents see an adventure
Every ticket is a quest. Every resolved conversation earns XP. Hit a streak of fast responses? Watch your combo multiplier climb. A surge of tickets? That's not a crisis — it's a boss battle, and your team earns bonus XP for defeating it together.
The pricing is simple
$15/seat/month. That's it.
- All features included
- Unlimited customers
- Full gamification
- No hidden fees. Ever.
What You Get
- Shared Inbox — Email, chat, and forms in one place
- Live Chat Widget — Embeddable, customizable, fast
- Public Library — Knowledge base your customers can actually search
- XP & Leveling — Real progression that makes work feel rewarding
- Boss Battles — Ticket surges become team challenges with bonus rewards
- SLA Tracking — Gold, Silver, and Bronze tiers with XP multipliers
- Webhooks & API — Build integrations with our REST API and JS SDK
Built by Someone Who Did the Job
I'm Josh. I spent years as a support agent, then a support lead, then building tools for support teams. cStar isn't a Silicon Valley startup's idea of what support should look like — it's what someone who actually did the work wishes they had.
We call our philosophy Bold Kindness: direct about what's broken in support software, joyful about what we're building to fix it.
Try It Free
14-day free trial. No credit card required. If you've ever felt like support tools were designed by people who never used them — welcome home.