Billing Overview
$15/seat. That's it. That's the pitch.
No tiers. No feature gates. No "contact sales for pricing." Every team member gets full access to everything cStar offers.
How Pricing Works
| What You Pay | What You Get |
|---|---|
| $15/month per seat | Everything. All features. No limits. |
A "seat" is any team member — owners, admins, and agents all count as one seat each. Customers don't count (obviously).
Example
- 3 team members = $45/month
- 10 team members = $150/month
- 42 team members = $630/month (nice choice)
When you add a team member, your next invoice adjusts automatically. When someone leaves, same thing. Stripe handles the proration math so you only pay for what you use.
What's Included
Everything. Seriously.
- Unlimited tickets
- Unlimited customers
- Unlimited knowledge base articles
- Full gamification system (XP, levels, boss battles)
- SLA management
- CSAT surveys
- Webhooks and API access
- All future features
We don't believe in feature-gating. If we build it, you get it.
Billing Cycle
- Billed monthly on the anniversary of your subscription start date
- Payments processed through Stripe (the gold standard)
- Invoices and receipts available in your billing portal
Your 14-Day Trial
Every new team starts with a 14-day free trial. Full access, no credit card required upfront.
When the trial ends, you'll see a prompt to add a payment method. No surprise charges — we'll always ask first.
Related Articles:
- Your 14-Day Free Trial
- Adding a Payment Method
- Managing Your Subscription